"Kaizen Call," a CRM system for call centers.
A new CRM system focused on improving after-sales support quality to enhance corporate value and brand image.
Kaizen Call is a CRM system developed by our company utilizing the know-how we have cultivated over many years. It features a simple and user-friendly UI, improving the usability for operators, thereby achieving operational efficiency and contributing to enhanced response quality and customer satisfaction through accurate responses. It enables advanced analysis and report extraction using OpenSearch, which helps in improving product quality and enhancing brand value based on accumulated data. In addition to providing the system, Kaizen Call offers the "Kaizen Call Solution Package," which comes bundled with a cloud PBX, and the "Kaizen Call Omakase Package," a complete outsourcing package for companies considering call center outsourcing. For companies considering operating their own support center or those looking to outsource to our support center using Kaizen Call, we propose a system that improves and enhances the quality of after-support services.
- Company：オーディーエス 本社
- Price：Other
